My Credit Card Is Not Accepted?

Modified on Fri, 18 Jun 2021 at 11:05 AM

We accept payments by credit card (VISA/MasterCard). Please note that for your own security, no credit card information is kept on ProprioEnquête.

If you have received this message: “an error has occurred, please check your card”; we recommend that you first contact your bank. Generally, your card has simply been declined and/or has reached its purchase limit.

If you are still having trouble making a payment with your credit card, contact our customer support department. An agent will be happy to review the problem with you.

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