Can I cancel a transaction

Modified on Tue, 25 May, 2021 at 11:44 AM

You can only cancel your order before the end of the transaction. Once confirmed, the transaction can not be canceled or refunded. Further information is available in our Terms and Conditions.

 

Please note that no refunds are available on the purchase of a package. 

Also, no refund applies if the user wants to edit a request that has already been proceeded. 


Only transactions relating to data transmission errors from one of our service providers will be reimbursed. 


Your satisfaction is important to us, if you have any questions regarding the refund policy, contact us at info@kangalou.com



Regards, 


The Kangalou team

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article