How long does it take to process a refund?

Modified on Wed, 12 Feb at 4:02 PM

In order for the request to be processed, our payment service requires a processing time of 5 to 10 working days. This delay is beyond our control and we thank you in advance for your understanding.

We remind you that no refunds will be made, except in the case of technological problems directly attributable to Pronotif.