I have reached my storage limit, what should I do?

Modified on Mon, 18 Jul, 2022 at 3:09 PM

You have just received a message telling you that you have reached the maximum storage capacity of your organization account and you are wondering how to remedy this problem? 

You can see the total storage space used when you go to "Settings" then "Organization": 



First of all, if some of your sent file shares are no longer current, you can delete the file or files from the share concerned. 

To do this, go to "File Sharing", select one of your uploads, then click on file(s) :  

Then, simply click on the trash can to delete the appropriate file(s):



Click on "Yes" to confirm and you're done:


Secondly, ask the different users in your organization to clean up the drafts in each activity. If they had added attachments to their drafts, this would allow you to recover storage space. 


If your storage space is still affected despite the cleanup, contact our support team and we'll take a closer look at your daily needs. 

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