How do I change the default messages for my certified emails, shares, and consent requests?

Modified on Thu, 19 Aug, 2021 at 4:01 PM

The messages in your notifications, shares, consent requests, and document collections are formulated by default by Pronotif. They define transmissions to recipients and serve as introductory messages. To change them, you must be an organization administrator or a division manager. Go to the Settings page and navigate to the “Communications” section. You will then be able to edit the content of outgoing messages. The “Recipient Name” and “Sender Name” buttons are boilerplate items that are added and later replaced with the actual names when sending. Don’t forget to “Save” once you are satisfied with the changes. To return to the default messages, simply delete the contents of the box leaving it empty and “Save” again.

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