How come I get alerts on my main dashboard when an activity is sent?

Modified on Wed, 07 Jun 2023 at 01:11 PM

On your main dashboard, you can see when one of your activities has not been sent or opened in the last 14 days. These alerts are intended to help you in your follow-up process with your recipient(s).

Here are some details on the alerts of an activity that may appear: 

  • Non-transmission after 24 hours and when there is an error in the email (wrong email entered in the activity)
  • Not opened after 72h after transmission

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